Shipping & returns

Free shipping, clear timelines, and a no-hassle 30-day return policy — exactly what you should expect.

Shipping information

Here's exactly what to expect once you place an order.

Processing timeFrom the moment you order until it ships
1–3 business days
Estimated deliveryTypical transit time within the US
5–12 business days
Shipping costOn every order, no minimum
FREE
TrackingEmailed the moment your order ships
On every order

Delivery windows are estimates and can vary slightly during holidays or peak periods. We currently ship within the United States only.

How returns work

Changed your mind? Returns are simple and free of restocking fees.

1
Request itEmail us within 30 days of delivery with your order number.
2
Get instructionsWe reply within 24 hours with simple return steps.
3
Ship it backSend the item back unused, in its original packaging.
4
Get refundedOnce received, your refund is issued within 5–7 business days.

Returns & refunds, in detail

What can I return?

Any item within 30 days of delivery, as long as it's unused and in its original packaging. There are no restocking fees — you get a full refund to your original payment method.

What can't be returned?

For hygiene and safety reasons, final-sale or clearance items and gift cards can't be returned, and items that have been used or damaged through normal use aren't eligible. If you're unsure, just ask us first.

When will I receive my refund?

As soon as we receive your returned item, your refund is processed to the original payment method within 5–7 business days. Your bank may take a few extra days to post it.

My item arrived damaged or incorrect

We'll make it right. Contact us within 48 hours of delivery with a photo and your order number, and we'll arrange a free replacement or a full refund — whichever you prefer. No need to send the damaged item back unless we ask.

Questions about your order?

Send us your order number and we'll take care of the rest — usually within 24 hours.

Contact support →