Live package tracking
Have a tracking number from your shipping email? Paste it below to see live updates right here.
Check your order details
Look up your order status, items, and shipping info by signing in or requesting a secure access code sent to your email.
Look up my order →Enter the email you used at checkout — we'll send a one-time code so you can view your order. No password needed.
Your order journey
1
Order confirmedA confirmation email is sent the moment you order.
2
ProcessingWe pack your order within 1–3 business days.
3
ShippedYou get a shipping email with your tracking number.
4
DeliveredUS orders typically arrive within 5–12 business days.
My tracking shows no updates yet
Tracking can take 2–5 business days to show movement after shipping, especially through customs. This is normal — give it a few days.
I didn't get a tracking number
Check your spam folder for the shipping email. Still nothing? Use the order lookup above or contact us and we'll resend it.
It says delivered but I don't have it
Check with neighbors or your building's desk and allow 1–2 extra days. If it still hasn't arrived, contact us right away.
